Return and Refund Policy
Thank you for shopping at Mini Guide Ltd. We appreciate your business and strive to provide high-quality digital products. Please read our Return and Refund Policy carefully to understand your rights and our obligations regarding returns and refunds.
Digital Products (E-Books):
Due to the nature of digital products, all sales are final. Once you have gained access to the purchased digital content, we are unable to offer a refund, exchange, or cancellation.
Exceptions:
In the case that you experience any issues with the download or access to your purchased digital product, please contact our support team within 7 days of your purchase. We will work diligently to resolve the issue.
Requesting a Refund:
If you believe you are eligible for a refund based on the exceptions outlined above, please contact us at support@miniguideltd.com with the following information:
- Your name
- Date of purchase
- Order number
- Description of the issue
Our team will review your request and respond within 3-5 business days.
Contact Us:
For any questions regarding our Return and Refund Policy, please contact us at:
- Email: support@miniguideltd.com
- Phone: +447403591434
- Office Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom